About

MSP Unplugged is the weekly podcast for growing MSP owners: shops under $1M with 10 or fewer techs.

Running a growing managed services business sometimes means wearing every hat: tech, sales, hiring, security, and keeping clients happy. MSP Unplugged is where owners get real, unfiltered conversations about how to do it better.

Hosts Paco Lebron and Rick Smith sit down with MSP owners, operators, and the vendors who serve them to talk about what's actually working, including:

  • Growing revenue and landing better clients
  • Cybersecurity and protecting small-business customers
  • AI and automation for lean teams
  • Sales, marketing, and building a brand
  • Leadership, operations, and avoiding burnout

Every episode is available on video on YouTube and as an audio podcast on Apple Podcasts, Spotify, and everywhere else you listen.

Want to be a guest or partner with us? Visit Partnership Opportunities or contact us.

Our Sister Podcast

If you like MSP Unplugged, check out Uncle Marv's IT Business Podcast, hosted by our friend Marvin Bee. Marvin has run MB Systems of South Florida since 1997, and his show has more than 700 episodes of practical advice for MSPs and IT pros on running and growing their businesses.

Listen at itbusinesspodcast.com