Videos

In this episode of Resource Thursday, we welcome Jim Christensen CEO of Lochbox Technologies MSP Unplugged https://mspunplugged.com/ Hosted by: Paco Lebron from ProdigyTeks https://www.prodigyteks.com paco@mspunplugged.com Rick Smith from Renactus Technology https://www.renactus.com rick@mspnplugged.com Guest Jim Christensen from Lochbox Technologies jchristensen@lochbox.app https://lochbox.app/ Support This Show Patreon https://www.patreon.com/MSPUnplugged Amazon Affiliate Link https://amzn.to/33rqkdA TechCon…

Paco and Rick discuss their week and some learning lessons from the challenges they faced. MSP Unplugged https://mspunplugged.com/ Hosted by: Paco Lebron from ProdigyTeks https://www.prodigyteks.com paco@mspunplugged.com Rick Smith from Renactus Technology https://www.renactus.com rick@mspnplugged.com Support This Show Patreon https://www.patreon.com/MSPUnplugged Amazon Affiliate Link https://amzn.to/33rqkdA TechCon Unplugged 2023 Tickets https://techconunplugged.com/ BRINGING THE I.T.…

In this episode of Resource Thursday, we welcome Charles Weaver of MSP Alliance, the largest and oldest organization for Managed Service Providers. MSP Unplugged https://mspunplugged.com/ Hosted by: Paco Lebron from ProdigyTeks https://www.prodigyteks.com paco@mspunplugged.com Rick Smith from Renactus Technology https://www.renactus.com rick@mspnplugged.com Guest Charles Weaver from MSP Alliance https://mspalliance.com/ Support This Show…

Wayne Hunter from AvTek Solutions drops in MSP Unplugged https://mspunplugged.com/ Hosted by: Paco Lebron from ProdigyTeks https://www.prodigyteks.com paco@mspunplugged.com Rick Smith from Renactus Technology https://www.renactus.com rick@mspnplugged.com Support This Show Patreon https://www.patreon.com/MSPUnplugged Amazon Affiliate Link https://amzn.to/33rqkdA TechCon Unplugged 2023 Tickets https://techconunplugged.com/ BRINGING THE I.T. COMMUNITY TOGETHER Join like-minded business owners for a…

MSP Unplugged https://mspunplugged.com/ Hosted by: Paco Lebron from ProdigyTeks https://www.prodigyteks.com paco@mspunplugged.com Rick Smith from Renactus Technology https://www.renactus.com rick@mspnplugged.com Support This Show Patreon https://www.patreon.com/MSPUnplugged Amazon Affiliate Link https://amzn.to/33rqkdA TechCon Unplugged 2023 Tickets https://techconunplugged.com/ BRINGING THE I.T. COMMUNITY TOGETHER Join like-minded business owners for a weekend packed with resources to help your…

Old friend John Dubinsky joins us to talk about Finding new tools MSP Unplugged https://mspunplugged.com/ Hosted by: Paco Lebron from ProdigyTeks https://www.prodigyteks.com paco@mspunplugged.com Rick Smith from Renactus Technology https://www.renactus.com rick@mspnplugged.com Special Guest: John Dubinsky - ProdigyTeks https://www.prodigyteks.com John@mspunplugged.com Support This Show Patreon https://www.patreon.com/MSPUnplugged Amazon Affiliate Link https://amzn.to/33rqkdA TechCon Unplugged 2023…

Ismael Amado From It Ninjas in Jacksonville, Fl joins us today to discuss his origin and his approach to client satisfaction MSP Unplugged https://mspunplugged.com/ Hosted by: Paco Lebron from ProdigyTeks https://www.prodigyteks.com paco@mspunplugged.com Rick Smith from Renactus Technology https://www.renactus.com rick@mspnplugged.com Ismael Amado https://itninjas.tech/ https://www.linkedin.com/in/ismael-amado-20038b133/ Support This Show Patreon https://www.patreon.com/MSPUnplugged Amazon Affiliate…

Welcome to our latest podcast episode. What and how are you using your locality to help promote and grow your business MSP Unplugged https://mspunplugged.com/ Hosted by: Paco Lebron from ProdigyTeks https://www.prodigyteks.com paco@mspunplugged.com Rick Smith from Renactus Technology https://www.renactus.com rick@mspnplugged.com Support This Show Patreon https://www.patreon.com/MSPUnplugged Amazon Affiliate Link https://amzn.to/33rqkdA TechCon Unplugged…

Mattheew Koenig of Nodeware joins us to discuss Vulnerability scanning and its role in your cybersecurity approach. MSP Unplugged https://mspunplugged.com/ Hosted by: Paco Lebron from ProdigyTeks https://www.prodigyteks.com paco@mspunplugged.com Rick Smith from Renactus Technology https://www.renactus.com rick@mspnplugged.com Special Guest: Matthew Koenig - Vice President, Channel Sales w/Nodeware matthew.koenig@igicyberlabs.com https://nodeware.com https://www.linkedin.com/in/mkkoenig Support This…

Rob Rae of Pax8 Joins us. We discuss his new role and plans for further helping PAX 8 service the MSP community. MSP Unplugged https://mspunplugged.com/ Hosted by: Paco Lebron from ProdigyTeks https://www.prodigyteks.com paco@mspunplugged.com Rick Smith from Renactus Technology https://www.renactus.com rick@mspnplugged.com Special Guest: Tim Coach - Global Channel Chief w/PIA https://www.linkedin.com/in/tim-coach/…

Welcome to our latest podcast episode. Using Customer Testimonials to promote your IT Managed Service Business. MSP Unplugged https://mspunplugged.com/ Hosted by: Paco Lebron from ProdigyTeks https://www.prodigyteks.com paco@mspunplugged.com Rick Smith from Renactus Technology https://www.renactus.com rick@mspnplugged.com Support This Show Patreon https://www.patreon.com/MSPUnplugged Amazon Affiliate Link https://amzn.to/33rqkdA TechCon Unplugged 2023 Tickets https://techconunplugged.com/ BRINGING THE…

Welcome to our latest podcast episode. Today we discussed Marketing. How do we define it, how do we use it in our MSP. MSP Unplugged https://mspunplugged.com/ Hosted by: Paco Lebron from ProdigyTeks https://www.prodigyteks.com paco@mspunplugged.com Rick Smith from Renactus Technology https://www.renactus.com rick@mspnplugged.com Support This Show Patreon https://www.patreon.com/MSPUnplugged Amazon Affiliate Link https://amzn.to/33rqkdA…

Welcome to our latest podcast episode. Today we discussed Branding. How do we define it, how do we use it in our MSP. MSP Unplugged https://mspunplugged.com/ Hosted by: Paco Lebron from ProdigyTeks https://www.prodigyteks.com paco@mspunplugged.com Rick Smith from Renactus Technology https://www.renactus.com rick@mspnplugged.com Support This Show Patreon https://www.patreon.com/MSPUnplugged Amazon Affiliate Link https://amzn.to/33rqkdA…

Introducing the Emerging Vendors Podcast, your new go-to source for discovering the latest and greatest in the IT industry. In each episode, we'll be highlighting new and emerging vendors who are changing the game and making a big impact in the tech world. Join us as we dive into their…

Tim Couch of PIA stopped by to talk about how PIA is helping MSPs save money, time, and effort by automating some help desk functions. MSP Unplugged https://mspunplugged.com/ Hosted by: Paco Lebron from ProdigyTeks https://www.prodigyteks.com paco@mspunplugged.com Rick Smith from Renactus Technology https://www.renactus.com rick@mspnplugged.com Special Guest: Tim Couch - Global Channel…

Welcome to our latest podcast episode, where we explore how MSPs can design their services to better serve their clients. In this episode, share we share our insights on the latest trends, best practices, and innovative approaches to designing MSP services, and how that leads to the tools we purchase.…

Introducing the Emerging Vendors Podcast, your new go-to source for discovering the latest and greatest in the IT industry. In each episode, we'll be highlighting new and emerging vendors who are changing the game and making a big impact in the tech world. Join us as we dive into their…

ASCII President Jerry Koutavas drops by to talk about his Journey and what's going on at ASCII. As the largest and oldest independent IT community group in the world, ASCII has built an extraordinary Network of Vendors, MSPs, and others in the space. MSP Unplugged https://mspunplugged.com/ Hosted by: Paco Lebron…

Introducing the Emerging Vendors Podcast, your new go-to source for discovering the latest and greatest in the IT industry. In each episode, we'll be highlighting new and emerging vendors who are changing the game and making a big impact in the tech world. Join us as we dive into their…

Channel Leader Juan Fernandez drops by today to talk about helping MSPs approach cybersecurity. As the Global Channel chief of Hacware, the Chief encouragement officer at the MSP Growth Coalition, and the author of the MSP Handbook, Juan has a wealth of knowledge. Todays focus is on what and how…

Welcome to Part 2 of our 3-part series on PSA Automation. In this episode, we dive deeper into Contract Management and its crucial role in streamlining your PSA. Paco and Rick share their knowledge and practical tips on best practices, common challenges, and effective strategies for managing contracts within your…

Julian Lee drops by today to talk about the exciting things going on at Techno Planet and how they are supporting the MSP community's approach to Cybersecurity. We also get an update on the upcoming IOTSSA Cybersecurity Expo MSP Unplugged https://mspunplugged.com/ Hosted by: Paco Lebron from ProdigyTeks https://www.prodigyteks.com paco@mspunplugged.com Rick…

Derrick Lodarz, Founder and President of FireLogic Technology, dropped in to talk about some steps he and his team are taking to upgrade and systematize their process atFireLogic. We have a great conversation not only about how this affects his employees but also about the positive impact it has on…

One of the best ways to save time and money in your MSP is the successful use of automation in your PSA. We discuss the advantages and process of automating your billing. MSP Unplugged https://mspunplugged.com/ Hosted by: Paco Lebron from ProdigyTeks https://www.prodigyteks.com paco@mspunplugged.com Rick Smith from Renactus Technology https://www.renactus.com rick@mspnplugged.com…