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Videos

Feb. 16, 2023

Resource Thursday ASCII

ASCII President Jerry Koutavas drops by to talk about his Journey and what's going on at ASCII. As the largest and oldest independent IT community group in the world, ASCII has built an extraordinary Network of Vendors, MSPs, and others in the space. MSP Unplugged https://mspunplugged.com/ Hosted by: Paco Lebron…

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Feb. 10, 2023

Emerging Vendors Podcast HumanizeIT

Introducing the Emerging Vendors Podcast, your new go-to source for discovering the latest and greatest in the IT industry. In each episode, we'll be highlighting new and emerging vendors who are changing the game and making a big impact in the tech world. Join us as we dive into their…

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Feb. 9, 2023

Resource Thursday Juan Fernandez

Channel Leader Juan Fernandez drops by today to talk about helping MSPs approach cybersecurity. As the Global Channel chief of Hacware, the Chief encouragement officer at the MSP Growth Coalition, and the author of the MSP Handbook, Juan has a wealth of knowledge. Todays focus is on what and how…

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Feb. 7, 2023

Tech Talk Tuesday PSA Automation Pt 2

Welcome to Part 2 of our 3-part series on PSA Automation. In this episode, we dive deeper into Contract Management and its crucial role in streamlining your PSA. Paco and Rick share their knowledge and practical tips on best practices, common challenges, and effective strategies for managing contracts within your…

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Feb. 2, 2023

Resource Thursday - Techno Planet

Julian Lee drops by today to talk about the exciting things going on at Techno Planet and how they are supporting the MSP community's approach to Cybersecurity. We also get an update on the upcoming IOTSSA Cybersecurity Expo MSP Unplugged https://mspunplugged.com/ Hosted by: Paco Lebron from ProdigyTeks https://www.prodigyteks.com paco@mspunplugged.com Rick…

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Jan. 31, 2023

Tech Talk Tuesday Derrick Wlodarz From Fire Logic

Derrick Lodarz, Founder and President of FireLogic Technology, dropped in to talk about some steps he and his team are taking to upgrade and systematize their process atFireLogic. We have a great conversation not only about how this affects his employees but also about the positive impact it has on…

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Jan. 24, 2023

Tech Talk Tuesday - PSA Billing Automation

One of the best ways to save time and money in your MSP is the successful use of automation in your PSA. We discuss the advantages and process of automating your billing. MSP Unplugged https://mspunplugged.com/ Hosted by: Paco Lebron from ProdigyTeks https://www.prodigyteks.com paco@mspunplugged.com Rick Smith from Renactus Technology https://www.renactus.com rick@mspnplugged.com…

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Jan. 24, 2023

Resource Thursday T-Minus365

Nick Ross stops in to talk to us about what's going on With him and T-Minus 365. T-Minus 365 delivers targeted content toward MSPs around Microsoft to help grow your business MSP Unplugged https://mspunplugged.com/ Hosted by: Paco Lebron from ProdigyTeks https://www.prodigyteks.com paco@mspunplugged.com Rick Smith from Renactus Technology https://www.renactus.com rick@mspnplugged.com Special…

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Jan. 22, 2023

Tech Talk Tuesday - Start 2023 off Right

This is the place to learn how to run your IT Service business. Whether you're a one-person shop or leading a team for the journey, this is the place for you. MSP Unplugged https://mspunplugged.com/ Hosted by: Paco Lebron from ProdigyTeks https://www.prodigyteks.com paco@mspunplugged.com Rick Smith from Renactus Technology https://www.renactus.com rick@mspnplugged.com Support…

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Jan. 22, 2023

Resource Thursday ConnectWise

This is the place to learn how to run your IT Service business. Whether you're a one-person shop or leading a team for the journey, this is the place for you. MSP Unplugged https://mspunplugged.com/ Hosted by: Paco Lebron from ProdigyTeks https://www.prodigyteks.com paco@mspunplugged.com Rick Smith from Renactus Technology https://www.renactus.com rick@mspnplugged.com Special…

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Jan. 12, 2023

Resource Thursday - Securing the Cyber with Huntress Labs

This is the place to learn how to run your IT Service business. Whether you're a one-person shop or leading a team for the journey, this is the place for you. MSP Unplugged https://mspunplugged.com/ Hosted by: Paco Lebron from ProdigyTeks https://www.prodigyteks.com paco@mspunplugged.com Rick Smith from Renactus Technology https://www.renactus.com rick@mspnplugged.com Special…

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Jan. 11, 2023

Tech Talk Tuesday - Break/Fix to MSP

This is the place to learn how to run your IT Service business. Whether you're a one-person shop or leading a team for the journey, this is the place for you. MSP Unplugged https://mspunplugged.com/ Hosted by: Paco Lebron from ProdigyTeks https://www.prodigyteks.com paco@mspunplugged.com Rick Smith from Renactus Technology https://www.renactus.com rick@mspnplugged.com Special…

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Dec. 20, 2022

Tech Talk Tuesday

This is the place to learn how to run your IT Service business. Whether you're a one-person shop or leading a team for the journey, this is the place for you. Live Show and Chat every Tuesday at 6:00 PM and Thursday at 9:00 AM CT MSP Unplugged https://mspunplugged.com/ Hosted…

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Dec. 20, 2022

Resource Thursday: Instant Housecall

This is the place to learn how to run your IT Service business. Whether you're a one-person shop or leading a team for the journey, this is the place for you. Live Show and Chat every Tuesday at 6:00 PM and Thursday at 9:00 AM CT MSP Unplugged https://mspunplugged.com/ Hosted…

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Dec. 15, 2022

Resource Thursday with Gradient MSP

Learning how to run your I.T. Business is easier than you think! Join us for this weekly podcast where we discuss different ways to run your business whether it’s Managed Services, Consulting, Break-Fix, or anything in between. We discuss topics ranging from how-to, customer service, business practices, and more. Be…

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Dec. 13, 2022

Year End Gift Ideas for your Clients

This is the place to learn how to run your IT Service business. Whether you're a one-person shop or leading a team for the journey, this is the place for you. Live Show and Chat every Tuesday at 6:00 PM and Thursday at 9:00 AM CT MSP Unplugged https://mspunplugged.com/ Hosted…

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Dec. 8, 2022

Resource Thursday: Strategies to adopt Security Awareness Training

This is the place to learn how to run your IT Service business. Whether you're a one-person shop or leading a team for the journey, this is the place for you. Live Show and Chat every Tuesday at 6:00 PM and Thursday at 9:00 AM CT MSP Unplugged https://mspunplugged.com/ Hosted…

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Dec. 6, 2022

Tech Talk Tuesday: Price Increase 101

This is the place to learn how to run your IT Service business. Whether you're a one-person shop or leading a team for the journey, this is the place for you. Live Show and Chat every Tuesday at 6:00 PM and Thursday at 9:00 AM CT MSP Unplugged https://mspunplugged.com/ Hosted…

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Nov. 29, 2022

Tech Talk Tuesday: Unicorn Project

This is the place to learn how to run your IT Service business. Whether you're a one-person shop or leading a team for the journey, this is the place for you. Live Show and Chat every Tuesday at 6:00 PM and Thursday at 9:00 AM CT MSP Unplugged https://mspunplugged.com/ Hosted…

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Nov. 22, 2022

Resource Tuesday: How to Market Cybersecurity to your Clients

Live from the Acronis Cyber Studio a conversation with Michael Callahan, CMO of Acronis. Hosted by: Paco Lebron from ProdigyTeks https://www.prodigyteks.com Paco@MSPUnplugged.com AND… Rick Smith from Renactus Technology https://www.renactus.com Rick@MSPUnplugged.com With Special Guest Michael Callahan - CMO Acronis htttps://acronis.com Support This Show Patreon https://www.patreon.com/MSPUnplugged Buy Me A Coffee https://www.buymeacoffee.com/MSPUnplu... PayPal…

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Nov. 7, 2022

Tech Talk Monday: How to be a Cybersecurity First Solution Provider

This is the place to learn how to run your IT Service business. Whether you're a one-person shop or leading a team for the journey, this is the place for you. Live Show and Chat every Tuesday at 6:00 PM and Thursday at 9:00 AM CT MSP Unplugged https://mspunplugged.com/ Hosted…

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Nov. 3, 2022

MSP Unplugged: Resource Thursday- w/ Taher Hamid from MSP Camp

Let's talk about marketing strategies for your MSP with Taher Hamid the founder of MSP Camp. Hosted by: Paco Lebron from ProdigyTeks https://www.prodigyteks.com Paco@MSPUnplugged.com AND… Rick Smith from Renactus Technology https://www.renactus.com Rick@MSPUnplugged.com With Special Guest Taher Hamid from MSP Camp taher@msp-camp.com htttps://www.msp-camp.com Support This Show Patreon https://www.patreon.com/MSPUnplugged Buy Me A…

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Oct. 25, 2022

Pricing your stack offering

How we price our offerings

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Oct. 20, 2022

MSP Unplugged: Resource Thursday w/ Sean Lardo from Connectwise

Learning how to run your I.T. Business is easier than you think! Join us for this weekly podcast where we discuss different ways to run your business whether it’s Managed Services, Consulting, Break-Fix, or anything in between. We discuss topics ranging from how-to, customer service, business practices, and more. Be…

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