Videos

Dec. 10, 2024

EP 252 Who Said Pricing was Easy?

This week the crew discusses pricing. Our philosophy and procedures on how we arrive at a final cost of our offerings. __________________________________ Connect with us! --------------------------------------------------- MSP Unplugged https://mspunplugged.com/ Paco Lebron from ProdigyTeks www.prodigyteks.com Email: paco@mspunplugged.com Rick Smith from Renactus Technology www.renactus.com Email: rick@mspnplugged.com Corey L Kirkendoll from 5K Technical…

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Nov. 26, 2024

EP 251 Acquiring Clients

In this episode, we discuss the good, the bad and the ugly of how we've acquired clients in the past and what we plan to change or enhance going forward! __________________________________ Connect with us! --------------------------------------------------- MSP Unplugged https://mspunplugged.com/ Paco Lebron from ProdigyTeks www.prodigyteks.com Email: paco@mspunplugged.com Rick Smith from Renactus Technology…

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Nov. 19, 2024

EP 250 Use That Budget

In this episode, Rick and Corey discuss plans and strategies to get project work on the books and helping our clients with their IT budgeting. __________________________________ Connect with us! --------------------------------------------------- MSP Unplugged https://mspunplugged.com/ Paco Lebron from ProdigyTeks www.prodigyteks.com Email: paco@mspunplugged.com Rick Smith from Renactus Technology www.renactus.com Email: rick@mspnplugged.com Corey L…

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Oct. 29, 2024

EP 249 4th Quarter Living

In this episode, we discuss how we are closing out the year and preparing to start 2025 strong. __________________________________ Connect with us! --------------------------------------------------- MSP Unplugged https://mspunplugged.com/ Paco Lebron from ProdigyTeks www.prodigyteks.com Email: paco@mspunplugged.com Rick Smith from Renactus Technology www.renactus.com Email: rick@mspnplugged.com Corey L Kirkendoll from 5K Technical Services www.5ktech.com https://linkedin.com/in/coreykirkendoll/…

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Oct. 1, 2024

EP 248 Welcome Our Newest Co-Host

On todays episode, join us a we recap Techcon 2024 and meet our new co-host Corey L Kirkendoll! __________________________________ Connect with us! --------------------------------------------------- MSP Unplugged https://mspunplugged.com/ Paco Lebron from ProdigyTeks www.prodigyteks.com Email: paco@mspunplugged.com Rick Smith from Renactus Technology www.renactus.com Email: rick@mspnplugged.com Corey L Kirkendoll from 5K Technical Services www.5ktech.com https://linkedin.com/in/coreykirkendoll/…

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Aug. 27, 2024

Unplug at TechCon Unplugged

Explore the advantages of 'Unplugging' from your business at TechCon Unplugged. Dive in with Paco Lebron and Juan Fernandez as they explore the ways TechCon Unplugged can boost your business. Tune in for the live stream—you might be surprised by who drops in!

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Aug. 13, 2024

EP 247 Cashflow Rules Everything Around Me

On todays episode, Rick sits down with Victor Lopez of FlexPoint on how you're leaving money on the table. ------------------------------------------------------- TECHCON UNPLUGGED 2024 ------------------------------------------------------- BRINGING THE I.T. COMMUNITY TOGETHER Have you heard? TechCon Unplugged 2024 is back! Come Join us September 12th-14th at the Hotel Arundel Preserve. At TechCon You'll…

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Aug. 9, 2024

Long Overdue: A Special Live MSP Unplugged

Join us this evening for a lively and insightful discussion on how networking and continuous education can transform your business.

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Aug. 6, 2024

EP 246 Paco & Rick Live on Location!

On todays episode, join Rick and Paco live in Denver, CO as they broadcast their updates at Pax8 Beyond. ------------------------------------------------------- TECHCON UNPLUGGED 2024 ------------------------------------------------------- BRINGING THE I.T. COMMUNITY TOGETHER Have you heard? TechCon Unplugged 2024 is back! Come Join us September 12th-14th at the Hotel Arundel Preserve. At TechCon You'll…

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July 30, 2024

EP 245 Navigating Agreements: Legal Insights with Rob Scott

Join us in this episode as we sit down with Rob Scott, Co-founder of Monjur. Rob shares valuable insights into the world of agreements, emphasizing their critical role in business operations. From Master Services Agreements (MSAs) to tailored contracts, we explore how the right agreements can provide comprehensive legal protections.…

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July 23, 2024

EP 244 Partnering Success and Learning Lessons

On today's Episode, join Paco and Rick as they sit down with Jason Thomas, Founder of JATAG Solutions, as they delve into the world of strategic partnerships. In this episode, they share their experiences of teaming up to deliver onsite services for ProdigyTeks. Discover valuable lessons learned from collaborating with…

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July 16, 2024

EP 243 Redefining Success: SonicWall’s Partner-Centric Vision

On today's episode, Paco and Rick sit down with Michelle Ragusa-McBain, SonicWall’s Global Channel Chief as she shares insight into SonicWall’s partner-centric approach. From innovative strategies to real-world success stories, this episode dives deep into the world of channel leadership and cybersecurity excellence. Tune in for a dynamic discussion that…

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July 10, 2024

TechCon Unplugged is a resource you can't miss!

Haven't purchased your ticket to hashtag#TechconUnplugged? Hear what other MSPs are saying about last year's event! Meet like-minded professionals and access invaluable tools for your business growth. Have a fantastic time networking and learning from each other. Get your tickets now and be part of the Unplugged experience that will…

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July 9, 2024

EP 242 Resilience: The Key To MSP Growth

Antwine Jackson of Enitech, joins us to talk about how resilience and support helped him grow his MSP. ------------------------------------------------------- TECHCON UNPLUGGED 2024 ------------------------------------------------------- BRINGING THE I.T. COMMUNITY TOGETHER Have you heard? TechCon Unplugged 2024 is back! Come Join us September 12th-14th at the Hotel Arundel Preserve. At TechCon You'll Experience...…

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July 3, 2024

EP 241 Navigating the AI Frontier: Copilot, Power Automate, and Beyond

In this episode, Nick Ross of T-minus365 dives into the world of Copilot AI, exploring its capabilities, use cases, and integration with Power Automate. Whether you’re a seasoned developer or just getting started, this podcast provides valuable insights and practical tips for leveraging Copilot AI and Power Automate effectively. -------------------------------------------------------…

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June 25, 2024

EP 240 Building It Together

On today's episode, Jennifer and Jose Santos, co-founders of RadTak Solutions, join us to share how they built and run their MSP together, live at Pax8 Beyond in Denver. ------------------------------------------------------- TECHCON UNPLUGGED 2024 ------------------------------------------------------- BRINGING THE I.T. COMMUNITY TOGETHER Have you heard? TechCon Unplugged 2024 is back! Come Join us…

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June 14, 2024

EP 239 Disrupting The Landscape

On today's episode, Super Op's Channel Chief Juan Fernandez and Community Director Nancy Henriquez joins us fresh off the stage at Pax8 Beyond 2024. Also, SuperOps announces their exciting new partnership with Pax8. We discuss the details here and how it will benefit MSP's. ------------------------------------------------------- TECHCON UNPLUGGED 2024 ------------------------------------------------------- BRINGING…

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May 14, 2024

Taking the Hits and Moving Forward

On today's episode, Paco provides an update of what's going on with ProdigyTeks over the last 4 months along with some great updates on TechCon Unplugged and the MSP Bugle magazine. ------------------------------------------------------- TECHCON UNPLUGGED 2024 ------------------------------------------------------- BRINGING THE I.T. COMMUNITY TOGETHER Have you heard? TechCon Unplugged 2024 is back! Come…

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May 7, 2024

Lessons Learned

On today's episode, Rick discusses how remaining focused on the right thing helps one's growth. ------------------------------------------------------- TECHCON UNPLUGGED 2024 ------------------------------------------------------- BRINGING THE I.T. COMMUNITY TOGETHER Have you heard? TechCon Unplugged 2024 is back! Come Join us September 12th-14th at the Hotel Arundel Preserve. At TechCon You'll Experience... * 25+ educational…

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April 16, 2024

MSP Website Best Practices

On today's episode, Paco and Rick are live in Vegas chatting with Mark Copeman of Wingman MSP Marketing on top three things your website can be fixed on websites. ------------------------------------------------------- TECHCON UNPLUGGED 2024 ------------------------------------------------------- BRINGING THE I.T. COMMUNITY TOGETHER Have you heard? TechCon Unplugged 2024 is back! Come Join us…

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April 9, 2024

Automation in MSP Operations

On today's episode, Paco and Rick are live in Vegas chatting with Michelle Acardi, CEO of Liongard on the importance of implementing automation tools, streamlining daily tasks, and how to utilize automation as a great prospecting tool. ------------------------------------------------------- TECHCON UNPLUGGED 2024 ------------------------------------------------------- BRINGING THE I.T. COMMUNITY TOGETHER Have you heard?…

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April 2, 2024

All Things Microsoft with Dave Seibert

On today's episode, Paco and Rick are live in Vegas chatting with Dave Siebert of IT Innovators on how to be a better Microsoft partner and how to be in the know of all things Microsoft. ------------------------------------------------------- TECHCON UNPLUGGED 2024 ------------------------------------------------------- BRINGING THE I.T. COMMUNITY TOGETHER Have you heard? TechCon…

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March 26, 2024

Can Your Business Run without You?

On today's episode, Paco and Rick are live in Vegas discussing Smart Delegation and how do you ensure your business can run without yourself! ------------------------------------------------------- TECHCON UNPLUGGED 2024 ------------------------------------------------------- BRINGING THE I.T. COMMUNITY TOGETHER Have you heard? TechCon Unplugged 2024 is back! Come Join us September 12th-14th at the Hotel…

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March 19, 2024

Staffing your MSP

On today's episode, Ashu Bhoot, from Orion Networks, stops by to discuss how MSP's can find qualified professional support staff by using specialized IT staffing agencies. ------------------------------------------------------- TECHCON UNPLUGGED 2024 ------------------------------------------------------- BRINGING THE I.T. COMMUNITY TOGETHER Have you heard? TechCon Unplugged 2024 is back! Come Join us September 12th-14th at…

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