In this episode we dive into the often tricky but essential process of evaluating vendor relationships. Whether it's poor communication, lack of support, or a misalignment with your business goals, sometimes it's time to cut ties and move on. We explore the red flags that signal it’s time to part…
Happy New Year! To start the year off the crew discusses some proven strategies we have had success with! __________________________________ Connect with us! --------------------------------------------------- MSP Unplugged https://mspunplugged.com/ Paco Lebron from ProdigyTeks www.prodigyteks.com Email: paco@mspunplugged.com Rick Smith from Renactus Technology www.renactus.com Email: rick@mspunplugged.com Corey L Kirkendoll from 5K Technical Services www.5ktech.com…
In this episode, our hosts wrap-up 2024. Their hits, their misses, and their plans for 2025! __________________________________ Connect with us! --------------------------------------------------- MSP Unplugged https://mspunplugged.com/ Paco Lebron from ProdigyTeks www.prodigyteks.com Email: paco@mspunplugged.com Rick Smith from Renactus Technology www.renactus.com Email: rick@mspunplugged.com Corey L Kirkendoll from 5K Technical Services www.5ktech.com https://linkedin.com/in/coreykirkendoll/ AFFILIATES &…
In this episode, we explore the question: Should MSPs be going all-in on Artificial Intelligence? We discuss how we are currently using AI, our plans for leveraging it in the future, and the opportunities and challenges it presents. Join us as we examine the role AI can play in shaping…
In this episode, we break down the concept of the Burden Rate—what it is, how to calculate it, and why it’s essential for your MSP business. Learn how to use this crucial metric to optimize your pricing strategy, ensure profitability, and make smarter financial decisions. Don’t miss these actionable insights…
This week the crew discusses pricing. Our philosophy and procedures on how we arrive at a final cost of our offerings. __________________________________ Connect with us! --------------------------------------------------- MSP Unplugged https://mspunplugged.com/ Paco Lebron from ProdigyTeks www.prodigyteks.com Email: paco@mspunplugged.com Rick Smith from Renactus Technology www.renactus.com Email: rick@mspnplugged.com Corey L Kirkendoll from 5K Technical…
In this episode, we discuss the good, the bad and the ugly of how we've acquired clients in the past and what we plan to change or enhance going forward! __________________________________ Connect with us! --------------------------------------------------- MSP Unplugged https://mspunplugged.com/ Paco Lebron from ProdigyTeks www.prodigyteks.com Email: paco@mspunplugged.com Rick Smith from Renactus Technology…
In this episode, Rick and Corey discuss plans and strategies to get project work on the books and helping our clients with their IT budgeting. __________________________________ Connect with us! --------------------------------------------------- MSP Unplugged https://mspunplugged.com/ Paco Lebron from ProdigyTeks www.prodigyteks.com Email: paco@mspunplugged.com Rick Smith from Renactus Technology www.renactus.com Email: rick@mspnplugged.com Corey L…
In this episode, we discuss how we are closing out the year and preparing to start 2025 strong. __________________________________ Connect with us! --------------------------------------------------- MSP Unplugged https://mspunplugged.com/ Paco Lebron from ProdigyTeks www.prodigyteks.com Email: paco@mspunplugged.com Rick Smith from Renactus Technology www.renactus.com Email: rick@mspnplugged.com Corey L Kirkendoll from 5K Technical Services www.5ktech.com https://linkedin.com/in/coreykirkendoll/…
On todays episode, join us a we recap Techcon 2024 and meet our new co-host Corey L Kirkendoll! __________________________________ Connect with us! --------------------------------------------------- MSP Unplugged https://mspunplugged.com/ Paco Lebron from ProdigyTeks www.prodigyteks.com Email: paco@mspunplugged.com Rick Smith from Renactus Technology www.renactus.com Email: rick@mspnplugged.com Corey L Kirkendoll from 5K Technical Services www.5ktech.com https://linkedin.com/in/coreykirkendoll/…
Explore the advantages of 'Unplugging' from your business at TechCon Unplugged. Dive in with Paco Lebron and Juan Fernandez as they explore the ways TechCon Unplugged can boost your business. Tune in for the live stream—you might be surprised by who drops in!
On todays episode, Rick sits down with Victor Lopez of FlexPoint on how you're leaving money on the table. ------------------------------------------------------- TECHCON UNPLUGGED 2024 ------------------------------------------------------- BRINGING THE I.T. COMMUNITY TOGETHER Have you heard? TechCon Unplugged 2024 is back! Come Join us September 12th-14th at the Hotel Arundel Preserve. At TechCon You'll…
Join us this evening for a lively and insightful discussion on how networking and continuous education can transform your business.
On todays episode, join Rick and Paco live in Denver, CO as they broadcast their updates at Pax8 Beyond. ------------------------------------------------------- TECHCON UNPLUGGED 2024 ------------------------------------------------------- BRINGING THE I.T. COMMUNITY TOGETHER Have you heard? TechCon Unplugged 2024 is back! Come Join us September 12th-14th at the Hotel Arundel Preserve. At TechCon You'll…
Join us in this episode as we sit down with Rob Scott, Co-founder of Monjur. Rob shares valuable insights into the world of agreements, emphasizing their critical role in business operations. From Master Services Agreements (MSAs) to tailored contracts, we explore how the right agreements can provide comprehensive legal protections.…
On today's Episode, join Paco and Rick as they sit down with Jason Thomas, Founder of JATAG Solutions, as they delve into the world of strategic partnerships. In this episode, they share their experiences of teaming up to deliver onsite services for ProdigyTeks. Discover valuable lessons learned from collaborating with…
On today's episode, Paco and Rick sit down with Michelle Ragusa-McBain, SonicWall’s Global Channel Chief as she shares insight into SonicWall’s partner-centric approach. From innovative strategies to real-world success stories, this episode dives deep into the world of channel leadership and cybersecurity excellence. Tune in for a dynamic discussion that…
Haven't purchased your ticket to hashtag#TechconUnplugged? Hear what other MSPs are saying about last year's event! Meet like-minded professionals and access invaluable tools for your business growth. Have a fantastic time networking and learning from each other. Get your tickets now and be part of the Unplugged experience that will…
Antwine Jackson of Enitech, joins us to talk about how resilience and support helped him grow his MSP. ------------------------------------------------------- TECHCON UNPLUGGED 2024 ------------------------------------------------------- BRINGING THE I.T. COMMUNITY TOGETHER Have you heard? TechCon Unplugged 2024 is back! Come Join us September 12th-14th at the Hotel Arundel Preserve. At TechCon You'll Experience...…
In this episode, Nick Ross of T-minus365 dives into the world of Copilot AI, exploring its capabilities, use cases, and integration with Power Automate. Whether you’re a seasoned developer or just getting started, this podcast provides valuable insights and practical tips for leveraging Copilot AI and Power Automate effectively. -------------------------------------------------------…
On today's episode, Jennifer and Jose Santos, co-founders of RadTak Solutions, join us to share how they built and run their MSP together, live at Pax8 Beyond in Denver. ------------------------------------------------------- TECHCON UNPLUGGED 2024 ------------------------------------------------------- BRINGING THE I.T. COMMUNITY TOGETHER Have you heard? TechCon Unplugged 2024 is back! Come Join us…
On today's episode, Super Op's Channel Chief Juan Fernandez and Community Director Nancy Henriquez joins us fresh off the stage at Pax8 Beyond 2024. Also, SuperOps announces their exciting new partnership with Pax8. We discuss the details here and how it will benefit MSP's. ------------------------------------------------------- TECHCON UNPLUGGED 2024 ------------------------------------------------------- BRINGING…
On today's episode, Paco provides an update of what's going on with ProdigyTeks over the last 4 months along with some great updates on TechCon Unplugged and the MSP Bugle magazine. ------------------------------------------------------- TECHCON UNPLUGGED 2024 ------------------------------------------------------- BRINGING THE I.T. COMMUNITY TOGETHER Have you heard? TechCon Unplugged 2024 is back! Come…
On today's episode, Rick discusses how remaining focused on the right thing helps one's growth. ------------------------------------------------------- TECHCON UNPLUGGED 2024 ------------------------------------------------------- BRINGING THE I.T. COMMUNITY TOGETHER Have you heard? TechCon Unplugged 2024 is back! Come Join us September 12th-14th at the Hotel Arundel Preserve. At TechCon You'll Experience... * 25+ educational…