Videos

July 3, 2024

EP 241 Navigating the AI Frontier: Copilot, Power Automate, and Beyond

In this episode, Nick Ross of T-minus365 dives into the world of Copilot AI, exploring its capabilities, use cases, and integration with Power Automate. Whether you’re a seasoned developer or just getting started, this podcast provides valuable insights and practical tips for leveraging Copilot AI and Power Automate effectively. -------------------------------------------------------…

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June 25, 2024

EP 240 Building It Together

On today's episode, Jennifer and Jose Santos, co-founders of RadTak Solutions, join us to share how they built and run their MSP together, live at Pax8 Beyond in Denver. ------------------------------------------------------- TECHCON UNPLUGGED 2024 ------------------------------------------------------- BRINGING THE I.T. COMMUNITY TOGETHER Have you heard? TechCon Unplugged 2024 is back! Come Join us…

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June 14, 2024

EP 239 Disrupting The Landscape

On today's episode, Super Op's Channel Chief Juan Fernandez and Community Director Nancy Henriquez joins us fresh off the stage at Pax8 Beyond 2024. Also, SuperOps announces their exciting new partnership with Pax8. We discuss the details here and how it will benefit MSP's. ------------------------------------------------------- TECHCON UNPLUGGED 2024 ------------------------------------------------------- BRINGING…

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May 14, 2024

Taking the Hits and Moving Forward

On today's episode, Paco provides an update of what's going on with ProdigyTeks over the last 4 months along with some great updates on TechCon Unplugged and the MSP Bugle magazine. ------------------------------------------------------- TECHCON UNPLUGGED 2024 ------------------------------------------------------- BRINGING THE I.T. COMMUNITY TOGETHER Have you heard? TechCon Unplugged 2024 is back! Come…

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May 7, 2024

Lessons Learned

On today's episode, Rick discusses how remaining focused on the right thing helps one's growth. ------------------------------------------------------- TECHCON UNPLUGGED 2024 ------------------------------------------------------- BRINGING THE I.T. COMMUNITY TOGETHER Have you heard? TechCon Unplugged 2024 is back! Come Join us September 12th-14th at the Hotel Arundel Preserve. At TechCon You'll Experience... * 25+ educational…

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April 16, 2024

MSP Website Best Practices

On today's episode, Paco and Rick are live in Vegas chatting with Mark Copeman of Wingman MSP Marketing on top three things your website can be fixed on websites. ------------------------------------------------------- TECHCON UNPLUGGED 2024 ------------------------------------------------------- BRINGING THE I.T. COMMUNITY TOGETHER Have you heard? TechCon Unplugged 2024 is back! Come Join us…

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April 9, 2024

Automation in MSP Operations

On today's episode, Paco and Rick are live in Vegas chatting with Michelle Acardi, CEO of Liongard on the importance of implementing automation tools, streamlining daily tasks, and how to utilize automation as a great prospecting tool. ------------------------------------------------------- TECHCON UNPLUGGED 2024 ------------------------------------------------------- BRINGING THE I.T. COMMUNITY TOGETHER Have you heard?…

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April 2, 2024

All Things Microsoft with Dave Seibert

On today's episode, Paco and Rick are live in Vegas chatting with Dave Siebert of IT Innovators on how to be a better Microsoft partner and how to be in the know of all things Microsoft. ------------------------------------------------------- TECHCON UNPLUGGED 2024 ------------------------------------------------------- BRINGING THE I.T. COMMUNITY TOGETHER Have you heard? TechCon…

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March 26, 2024

Can Your Business Run without You?

On today's episode, Paco and Rick are live in Vegas discussing Smart Delegation and how do you ensure your business can run without yourself! ------------------------------------------------------- TECHCON UNPLUGGED 2024 ------------------------------------------------------- BRINGING THE I.T. COMMUNITY TOGETHER Have you heard? TechCon Unplugged 2024 is back! Come Join us September 12th-14th at the Hotel…

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March 19, 2024

Staffing your MSP

On today's episode, Ashu Bhoot, from Orion Networks, stops by to discuss how MSP's can find qualified professional support staff by using specialized IT staffing agencies. ------------------------------------------------------- TECHCON UNPLUGGED 2024 ------------------------------------------------------- BRINGING THE I.T. COMMUNITY TOGETHER Have you heard? TechCon Unplugged 2024 is back! Come Join us September 12th-14th at…

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March 12, 2024

Darren Kattan, ImmyBot

On today's episode, Darren Kattan stops by to talk with Paco about ImmyBot. ------------------------------------------------------- TECHCON UNPLUGGED 2024 ------------------------------------------------------- BRINGING THE I.T. COMMUNITY TOGETHER Have you heard? TechCon Unplugged 2024 is back! Come Join us September 12th-14th at the Hotel Arundel Preserve. At TechCon You'll Experience... * 25+ educational sessions *…

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March 5, 2024

Mariel Verges, Onuvo

On today's special podcast, Paco and Rick are joined by Mariel Verges from Puerto Rico to discuss Onuvo. Join us for first Spanish-English podcast! ------------------------------------------------------- TECHCON UNPLUGGED 2024 ------------------------------------------------------- BRINGING THE I.T. COMMUNITY TOGETHER Have you heard? TechCon Unplugged 2024 is back! Come Join us September 12th-14th at the Hotel…

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Feb. 27, 2024

MSP, The Fundamentals

On today's episode, Uncle Marv of MB Systems, drops by to talk about the fundamentals of starting and growing an MSP. ------------------------------------------------------- TECHCON UNPLUGGED 2024 ------------------------------------------------------- BRINGING THE I.T. COMMUNITY TOGETHER Have you heard? TechCon Unplugged 2024 is back! Come Join us September 12th-14th at the Hotel Arundel Preserve. At…

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Feb. 21, 2024

New Beginnings - Jimmy Hatzelll - hatz.ai

On todays episode, friend of the show, Jimmy Hatzell, stops by to talk to us about AI and his new venture hatz.ai! ------------------------------------------------------- TECHCON UNPLUGGED 2024 ------------------------------------------------------- BRINGING THE I.T. COMMUNITY TOGETHER Have you heard? TechCon Unplugged 2024 is back! Come Join us September 12th-14th at the Hotel Arundel Preserve.…

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Feb. 13, 2024

Mesh Security

On today's episode of MSP Unplugged: Paco and Rick talk emails with Brian from Mesh Security. TECHCON UNPLUGGED 2024 ------------------------------------------------------- BRINGING THE I.T. COMMUNITY TOGETHER Have you heard? TechCon Unplugged 2024 is back! Come Join us September 12th-14th at the Hotel Arundel Preserve. At TechCon You'll Experience... * 25+ educational…

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Jan. 30, 2024

Client Acquisition Strategies

Client Acquisition Strategies ------------------------------------------------------- On today's episode of MSP Unplugged: + Paco and Rick discuss how target. attract, and finally sign new clients + Define your Ideal Client/Avatar + How to Acquire them. TECHCON UNPLUGGED 2024 ------------------------------------------------------- BRINGING THE I.T. COMMUNITY TOGETHER Have you heard? TechCon Unplugged 2024 is back!…

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Jan. 23, 2024

The Digital Word of Mouth: How to Get Solid Reviews for your Business

In today's episode, join Paco and Rick as they discuss how reviews are the digital word of mouth referrals. As well as, how to get them and what platforms are most effective. TECHCON UNPLUGGED 2024 ------------------------------------------------------- BRINGING THE I.T. COMMUNITY TOGETHER Have you heard? TechCon Unplugged 2024 is back! Come…

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Jan. 16, 2024

It Starts With You

In this Tech Talk Tuesday, Rick discusses changes in his business and the quest to route out inefficiencies. TECHCON UNPLUGGED 2024 ------------------------------------------------------- BRINGING THE I.T. COMMUNITY TOGETHER Have you heard? TechCon Unplugged 2024 is back! Come Join us September 12th-14th at the Hotel Arundel Preserve. At TechCon You'll Experience... *…

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Jan. 9, 2024

Welcome to the New Year!

Listen in on this Tech Talk Tuesday as Paco provides several updates on his business and most importantly, about TechCon Unplugged! MSP Unplugged https://mspunplugged.com/ Hosted by: Paco Lebron from ProdigyTeks https://www.prodigyteks.com paco@mspunplugged.com Rick Smith from Renactus Technology https://www.renactus.com rick@mspnplugged.com Support This Show Patreon https://www.patreon.com/MSPUnplugged Amazon Affiliate Link https://amzn.to/33rqkdA TechCon Unplugged…

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Jan. 3, 2024

Partner with us in 2024

The MSP Unplugged community includes channel leaders dedicated to the success of MSP business owners! Partner with us this year and gain access to our community and join us at TechCon Unplugged 2024.

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Dec. 26, 2023

Byte Bites: The MSP Lunch & Learn Blueprint

What are the benefits of a Lunch and Learn? How can your MSP take advantage of the opportunity! MSP Unplugged https://mspunplugged.com/ Hosted by: Paco Lebron from ProdigyTeks https://www.prodigyteks.com paco@mspunplugged.com Rick Smith from Renactus Technology https://www.renactus.com rick@mspnplugged.com _______ Support This Show Patreon https://www.patreon.com/MSPUnplugged Amazon Affiliate Link https://amzn.to/33rqkdA TechCon Unplugged 2023 Tickets…

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Dec. 21, 2023

Demystifying Cybersecurity: A Guide for MSPs on Communicating Security

We are excited to announce our very first webinar, Webinar Unplugged with our good friends at Augmentt. Sign up to tune in as we discuss offering a practical approach to connect with clients on security without overwhelming tech details. Learn effective strategies for client communication in the changing cybersecurity landscape.…

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Dec. 12, 2023

4th Quarter Living: Holiday Budgeting and Gift Giving

On today's episode Paco and Rick offer advice on creating a holiday budget and sticking to it. MSP Unplugged https://mspunplugged.com/ Hosted by: Paco Lebron from ProdigyTeks https://www.prodigyteks.com paco@mspunplugged.com Rick Smith from Renactus Technology https://www.renactus.com rick@mspnplugged.com Support This Show Patreon https://www.patreon.com/MSPUnplugged Amazon Affiliate Link https://amzn.to/33rqkdA TechCon Unplugged 2023 Tickets https://techconunplugged.com/ BRINGING…

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Dec. 7, 2023

All About Community

On this Resource Thursday Paco and Rick are joined by SuperOps.ai's new head of community, Nancy Henriquez, to discuss her new role and the importance of community in the MSP space. MSP Unplugged https://mspunplugged.com/ Hosted by: Paco Lebron from ProdigyTeks https://www.prodigyteks.com paco@mspunplugged.com Rick Smith from Renactus Technology https://www.renactus.com rick@mspnplugged.com Nancy…

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