🎙️ Before you plan 2027, score 2026. In the first chapter of our 4th Quarter Living series, Paco Lebron welcomes Rick Smith and Nancy Henriquez as co-hosts for the rest of 2026 and into 2027. The three of them take inventory of the year: the wins, the plays they would…
🎙️ In this episode of MSP Unplugged, Paco Lebron sits down with Michael Assraf, Founder and CEO of Flamingo, to talk about tool sprawl, the vendor tax, and how an open-source foundation plus AI agents can change the economics for growing MSPs. Michael has spent 20 years in tech, mostly…
🎙️ In this episode of MSP Unplugged, we sit down with Nihil Morjaria, Chief Revenue Officer at usecure, to talk about human risk management — the biggest gap in most small MSP security stacks. usecure helps MSPs automate security awareness training, phishing simulations, dark web monitoring, and policy management so…
Most MSPs are leaving opportunities on the table by treating LinkedIn like an online resume instead of a business development platform. In this clip from MSP Unplugged, our guest shares how MSP owners can use LinkedIn to build authority, create meaningful connections, and generate new business opportunities without feeling salesy.…
🎙️ In this episode of MSP Unplugged, we sit down with Ryan Walsh, Channel Chief and Chief Strategy Officer at Pax8, to talk about where small MSPs actually go next. Ryan has spent years helping partners clean up messy stacks, scale through the marketplace, and rethink what “managed services” even…
🎙️ In this episode of MSP Unplugged, we sit down with Ryan McGill to discuss his journey and practical strategies for running and scaling a successful managed services business. Ryan shares real-world insights on improving operations, streamlining delivery, and helping small MSP teams overcome common challenges. Whether you're looking to…
🎙️ In this episode of MSP Unplugged, Luis Giraldo, Chief Evangelist at ScalePad, shares his journey and powerful strategies for turning around struggling MSPs — with a special focus on QBRs (Quarterly Business Reviews) and why business outcome conversations are the next evolution in customer penetration. Luis explains how moving…
🎙️ In this powerful episode of MSP Unplugged, Cynthia Schreiner — Senior Manager of Channel Engagement at Pax8 — joins us to discuss her journey and proven strategies for reviving struggling MSPs. Drawing from her hands-on experience as a former MSP Business Administrator and her current role empowering partners at…
🎙️ In this honest and inspiring episode of MSP Unplugged, we sit down with Ed Lukacs, CEO of 2Fifteen Tech in Salt Lake City, Utah. Ed opens up about his real journey building and turning around a struggling managed service provider. From early challenges and tough pivots to creating a…
🎙️ In this must-watch episode of MSP Unplugged, we welcome Matt Lee — Senior Director of Security and Compliance at Pax8, CISSP, CCSP, CFR, PNPT, and a leading voice in MSP cybersecurity. Matt has spent years raising the security bar for small and mid-sized MSPs. In this conversation, he breaks…
🎙️ In this episode of MSP Unplugged, we sit down with Greg Saenz from Blumira — a leading security operations platform built specifically for busy IT teams and MSPs. If you're running a small MSP (under $3M revenue and fewer than 20 employees), you know security is a massive opportunity…
🎙️ In this powerful episode of MSP Unplugged, we sit down with Nancy Henriquez – two-time MSP founder, award-winning industry leader, business coach, author of "Break-Fix to Breakthrough," and the new Head of Community at MSP Unplugged. Nancy shares her battle-tested insights on moving from reactive chaos to strategic growth,…
Michael Amiri joins MSP Unplugged to break down the emerging model of MSP-as-a-Service (MSPaaS) — a game-changing approach that’s helping MSPs scale faster, reduce operational overhead, and deliver better outcomes to clients. In this episode, Michael shares: What MSP-as-a-Service really means and why it’s gaining traction in 2026 How MSPaaS…
Antwine Jackson, Founder & President of Enitech Solutions, joins MSP Unplugged to share his powerful journey from the early startup days to building a recognized, multi-office managed services provider in North Carolina. In this episode, Antwine opens up about: The real challenges of the first 1–3 years — cash flow,…
Derrick Wlodarz, Founder & President of FireLogic, returns to MSP Unplugged for a deep dive into long-term MSP growth and the power of strategic partnerships. In this returning guest episode, Derrick shares: What’s changed at FireLogic since his last appearance How he’s scaled the business over 15+ years from startup…
Joe Sykora, CEO of Coro Cybersecurity, joins MSP Unplugged to discuss how MSPs can simplify their security stack, reduce tool sprawl, and deliver better protection to small and mid-sized businesses. In this episode, Joe shares: Why traditional multi-tool cybersecurity approaches are failing most MSPs How Coro’s all-in-one, single-agent platform is…
Joe Sykora, CEO of Coro Cybersecurity, joins MSP Unplugged to discuss how MSPs can simplify their security stack, reduce tool sprawl, and deliver better protection to small and mid-sized businesses. In this episode, Joe shares: Why traditional multi-tool cybersecurity approaches are failing most MSPs How Coro’s all-in-one, single-agent platform is…
Ron Cervantes, Founder and President of C Solutions IT in Orlando, Florida, joins MSP Unplugged to share his journey from corporate IT Director (managing IT for one of the largest transportation companies in the U.S.) to building and scaling a successful managed services provider. In this episode, Ron opens up…
Nate Freedman of MSP Sites and TechPro Marketing joins MSP Unplugged to share battle-tested Google strategies that are actually generating leads for MSPs right now. In this episode, we break down how to turn Google into a predictable client acquisition engine — from turning Google Reviews into your #1 sales…
Pierre Anyansi of Any IT Support sits down with us to talk about his journey from network security engineering to founding a boutique IT company focused on proactive support, secure remote solutions, and helping small businesses grow through technology. We explore the “farming technology” philosophy, balancing home and business clients,…
Co-host Rick Smith drops in for a reflective deep dive: Recent pivots that reshaped his MSP (and why some changes hurt before they helped), key lessons from the past year, and his no-BS predictions/advice for MSPs finishing Q1 strong and crushing the back half of 2026. If you're debating a…
Podcasting is not about being famous. It is about being relevant. In this episode, Jose Torres of Dimelo Media and Paco Lebron talk about how storytelling helps MSPs build trust, create community, and stay top of mind. If you have ever wondered whether your MSP should start a podcast or…
In this insightful episode of MSP Unplugged, host Paco Lebron welcomes Degly Mendez, CEO of Avanzar IT Systems (South Pasadena, CA) and Vice Chair of the GTIA ISAO Advisory Group. Degly shares his journey into MSP leadership, his focus on cybersecurity for small/mid-sized businesses, and practical ways to make education…
